Return and Refund Policy

We at wowgifz are committed to ensuring your satisfaction with every purchase. If you encounter any issues with your order, we're here to assist you.

Returns

We accept returns under the following conditions:

1. Damaged Product: If the product arrives damaged or exhibits manufacturing defects, please contact us immediately upon receipt of the item. We will arrange for a return and replacement at no additional cost.

2. Mismatched Product: In the event that you receive a product that does not match the description or specifications provided at the time of purchase, please notify us within [number of days] days of receiving the item. We will assist you in returning the product and offer you the option of a replacement or a refund.

Unboxing Video Requirement: For all returns, it is mandatory to provide an unboxing video as part of the return process. The video should clearly show the unboxing of the product and any damage or discrepancies encountered. This video helps us expedite the return process and ensures a smooth resolution.

Please note that returns will not be accepted for reasons other than those stated above. Additionally, the product must be unused and returned in its original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 1 to 7 working days.

Contact Us

If you have any questions regarding our return and refund policy or need further assistance, please do not hesitate to contact us at our Mail

Thank you for choosing wowgifz.